What year/model of Mercedes Diesel do you have? My first one, a '78 300D, had this problem until I changed the engine and transmission mounts. It also vibrated when started or during shutdown. I hope that they didn't loosen the stripped bolt to the point where it's going to fall out. It needs to be addressed. It could put stress on the other mounts as well as the rest of the drivetrain if the engine isn't in proper alignment. Either make them fix it right or take it to another shop to fix it. I'm about to change the motor mounts on my newly purchased 1977 240D, my second time doing the job. If you were close to me, I would help.
Kevin in Hillsboro, Oregon
1977 240D 315Kmi, Liesel
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