The old key that came with the car is still holding up fine, it is the new keys that fall apart. Have no beef with the price, considering, and the service was great. But I and a number of others here have problems with the newer keys losing their grips. The dealership acknowledged my email, but that was the last I heard from them.
Unless they change the design, replacement keys are going to get a bad reputation. Just one of those little things that annoy, when all here seem to really love their cars.
Tony
--- In diesel_mercedes@yahoogroups.com, tom hanson <halfviking@...> wrote:
>
> I've never had a complaint on keys. Not once in 40 years. Ok, maybe the price, but not the quality.
>
>
> Tom Hanson
> Mercedes Benz Classic Center USA
> MBUSA, LLC
> thomas.hanson@...
> 949 598-4842 direct
> 949 598-4870 fax
>
>
> ________________________________
> From: Nate <vwnate1@...>
> To: diesel_mercedes@yahoogroups.com
> Sent: Monday, April 23, 2012 3:00 PM
> Subject: [diesel_mercedes] Re: A Mercedes beef.
>
>
> Â
>
> Yes but , WHY ? if they're all made of crap and will fail again , why bother ? .
>
> -Nate
> Tom wrote:
> >
> > Your dealer should replace these at no charge to you.
> >
> >
> > Tom Hanson
> > Mercedes Benz Classic Center USA
> > MBUSA, LLC
> > thomas.hanson@
> > 949 598-4842 direct
> > 949 598-4870 fax
> >
> >
> > ________________________________
> > From: Lost but making good time. <aldridgetony97@>
> > To: diesel_mercedes@yahoogroups.com
> > Sent: Saturday, April 21, 2012 10:41 AM
> > Subject: [diesel_mercedes] A Mercedes beef.
> >
> >
> > ÂÂ
> > So at the end of October 2011, we bought three new keys for the car. The Mercedes dealer in Spokane was great - no problems there, they sent for the keys and got them on time so we could pick them up en route to Mexico.
> > The damn keys have lovely soft plastic finger grips, the damn things come off. On two of the three keys, we are now left with this little T shaped bit on the end of the key, quite awkward to use, and a real let down on Mercedes quality.
> > Tony.
> >
>
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